Privacy policy

Anyone wishing to stay with us must identify themselves and any accompanying persons.

At the time of booking, and upon arrival, O’Shack Glamping Inc requires an email address or telephone number. At the customer’s request, O’Shack Glamping Inc. may delete contact information from the secure system. Customer details will not be passed on to any third party, except in the cases listed in these regulations.

O’Shack Glamping Inc. is committed to protecting the privacy and security of your personal information.

This policy describes how O’Shack Glamping Inc. treats personal information, whether collected at the time of booking, use of the website, newsletter, or otherwise. This Policy also explains how the customer can consult and rectify, if necessary, the personal information that O’Shack Glamping Inc. retains, and how cookies are used on the website.

By visiting the O’Shack Glamping Inc website, creating an account through the website, communicating with O’Shack Glamping Inc, or agreeing to receive emails from O’Shack Glamping Inc, the customer agrees to the terms and conditions of this Policy.

This Policy does not apply to websites operated by third parties. O’Shack Glamping Inc is not responsible for their privacy policies, procedures or practices.

By providing personal information, the customer consents to its collection and use for the purposes of improving customer service, enhancing the marketing of O’Shack Glamping Inc, or conducting market research.
Information may also be disclosed to government authorities and law enforcement agencies, where required by applicable laws.

For greater certainty, O’Shack Glamping Inc. may disclose personal and other information if compelled to do so by law, or in response to a court order or subpoena, or a government search warrant that it believes is lawful, or otherwise to cooperate with such government authorities and law enforcement agencies.

Social media cookies and widgets

In order to ensure the proper management of our website and to optimize navigation, our website collects standard data from Internet log files, including your IP address, browser type and language, access frequency and website reference addresses, in particular by using various types of cookies and conversion tags. Certain browsing behaviors may also be recorded for analysis purposes. Please note that the data we collect will remain anonymous and will not be disclosed to anyone. The aim of this exercise is to identify hypotheses in order to improve the experience of our website. We cannot profile your computer, extract information or change the configuration to refuse or restrict their use.

Our website also includes certain social media functions, such as the Facebook “Like” button. These functions may collect your IP address, log the pages you visit on our site, and leave a cookie to enable the function to be performed properly. Social media functions and widgets are either hosted by a third party or directly on our site. Your interactions with these functions are governed by the privacy policy of the company providing the function.

Our website hosts blogs, forums and other social media applications or services that allow interaction between us, you and other users of our site. Any information you disclose while using these applications, including personal information, may be viewed, collected and used by other users. We have little or no control over such applications, therefore, we are not responsible for the use, misuse or misappropriation by another user of any information you disclose on such applications.

Use of information

Primarily, this information will allow us to identify you, communicate with you when necessary, personalize our service and complete the transaction. Secondly, the information mentioned below will enable us to carry out market research to better meet our customers’ needs and experience, improve the efficiency of the website and our promotional activities. When you make a reservation or purchase a product, you implicitly authorize O’Shack Glamping Inc to add your e-mail address to our mailing list. At any time, you can opt-out of receiving marketing communications by e-mail by contacting us directly by phone or e-mail at info@oshackglamping.com.

O’Shack Glamping Inc does not sell your personal information to third parties and does not use or disclose your personal information for purposes other than those for which it is collected, except with your express consent, in an emergency (i.e. to protect the life, health or property of an individual) or as required by law.

Access to information

To the extent permitted by law, you have the right to access, update or delete your personal information in our files. To do so, please contact the Communications Department by e-mail at info@oshackglamping.com. Due to technical constraints or financial or legal requirements, some information may have been stored in back-up systems or in log files. This may result in your personal information not being completely deleted following a deletion request.

Protecting information

In order to prevent loss and theft, as well as unauthorized access, disclosure or use of your personal information, we have implemented physical, electronic and operational safeguards and security measures in accordance with industry standards and practices. This being the case, we would like to point out that O’Shack Glamping Inc. is PCI compliant. In addition, we encrypt personal information, including your payment card number, and restrict access to your personal information to employees who need it to perform their duties.

Reservations and changes to third-party reservations

If a third party, including a family member, friend or colleague, attempts to make a reservation on your behalf, they must provide the same personal information that you would normally provide in order to complete your transaction. Unless otherwise specified, we assume that such third party has your consent and authorization to provide us with your personal information and to make the reservation (and any changes thereto) on your behalf in accordance with this Privacy Policy. The third party mentioned below, as well as the personal information communicated by this third party, are subject to the present policy and the applicable practice regarding the protection of personal information. If a third party in possession of your name, telephone number, address and reservation number attempts to make a change to your reservation, we will provide them with the requested information and allow them to make the desired changes, as we consider that you have given them permission to do so.